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Home > DevOps/SDLC Cheat Sheets > DevOps and SDLC > Scrum, Kanban, and Lean: Process Cheat Sheet

Example: Incidents & Ops

Scenario: SRE team handling alerts, maintenance, and small improvements.

  • Kanban fit: Visualize Expedite lane for incidents, strict WIP limits, pull policies.
  • Metrics: Watch work item age and lead time for expedited work. Keep a small Standard WIP for improvements.
  • Lean lens: Reduce waiting by automating runbooks; cut motion by centralizing dashboards.

Result: Faster recovery, fewer half-started tasks, space for proactive work.

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