Metrics That Matter

Measure to learn, not to punish:

• Lead time: Business urgency perspective
• Cycle time: Team flow perspective
• Work item age: How long current items have been in progress
• Throughput: Items completed per week/sprint
• WIP: Active items right now
• Flow efficiency: Active vs waiting time
• Blocker frequency/duration: How sticky are your bottlenecks?

Shorten feedback loops first; speed follows.